Description: Please refer to the section BELOW (and NOT ABOVE) this line for the product details - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Title:Customer Service For Professionals In Health Care: Key Behaviors That Enhance The Patient And Family ExperienceISBN13:9781479364053ISBN10:1479364053Author:Leebov Ed D., Wendy (Author)Description:(This is a RePrint) - Providing Great Customer Service In Healthcare Is An Ongoing Challenge This Short Book Is A Terrific Guide To Customer Service Essentials For Front Line Staff Rich With Interactive Exercises And Self-Help Tools, Staff Become Clearer On The Sixteen House Rules Of Customer Service They Also Raise Their Awareness Of Their Own Current Behavior Compared To The Behaviors That Reflect Great Customer Service This Booklet Makes A Great Recognition Gift And Support For Individual Coaching Or Staff Development With Groups Customer Service Has The Concrete Skills That Can Lead You And Your Team To Significant Progress Binding:Paperback, PaperbackPublisher:Createspace Independent Publishing PlatformPublication Date:2012-10-29Weight:0.2 lbsDimensions:0.3'' H x 8.8'' L x 5.8'' WNumber of Pages:64Language:English
Price: 12.82 USD
Location: USA
End Time: 2024-11-21T11:13:31.000Z
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Return shipping will be paid by: Buyer
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Item must be returned within: 30 Days
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Book Title: Customer Service for Professionals in Health Care : Key Behaviors That Enhance the Patient and Family Experience
Number of Pages: 62 Pages
Language: English
Publisher: CreateSpace
Topic: Total Quality Management
Publication Year: 2012
Item Height: 0.1 in
Genre: Business & Economics
Item Weight: 5.1 Oz
Item Length: 9 in
Author: Wendy Leebov
Item Width: 6 in
Format: Trade Paperback
